FREE TECH TEE - ORDERS €200+
FREE TECH JOGGER - ORDER €250+
FREE CXT-FLOW - ORDER €300+
Hello, After receiving my order
"Hello, After receiving my order for the CXT-1 Trainer, I see that the size I received is 43 1/3, which is my size, but your website lists it as 42. 5. I’m sending this message to let you know that they fit me well (they’re my size), but that the information on your website is incorrect, and this could cause a lot of problems for European customers like me who use centimeters. It states that men’s US size 9. 5 is 42. 5 in Europe. I also didn’t like the customer service at all, since I sent you a message just a few hours after placing the order to modify it (2 emails to customerservice@tyr.com and eu@tyr.com, as well as a message via Instagram to your Tyrsport account), and it took you a full day to reply and tell me that it couldn’t be modified or canceled, even though you don’t refund the customer’s shipping costs and they also have to purchase a prepaid return label, you need to resolve this. Luckily, because your sizing is incorrect, they fit me well, but please fix this."
